Terms of service

1. Overview

Welcome to Softmerch. By accessing or using our website, you agree to be bound by these Terms of Service. These terms apply to all users, including browsers, customers, merchants, and contributors of content.

If you do not agree to all the terms and conditions, please do not use our services.

2. Online Store Terms

By agreeing to these Terms, you confirm that:

• You are at least the age of majority in your country or region

• You will not use our products for any illegal or unauthorized purpose

• You will not violate any applicable laws or regulations

Any breach of these terms may result in immediate termination of your access to our services.

3. Product Information & Pricing

We strive to ensure all product descriptions, images, and pricing are accurate. However, we do not guarantee that all information is error-free, complete, or current.

We reserve the right to:

• Modify or discontinue products without notice

• Change pricing at any time

• Limit quantities of any products or services

4. Orders & Billing

We reserve the right to refuse or cancel any order at our sole discretion. This may include limitations on quantities purchased per person, per household, or per order.

You agree to provide current, complete, and accurate purchase and account information for all transactions.

5. Shipping & Delivery

Shipping times are estimates and may vary depending on location and external factors. Softmerch is not responsible for delays caused by carriers, customs, or unforeseen circumstances.

6. Returns & Refunds

Please review our Refund Policy for detailed information regarding returns, exchanges, and refunds. By making a purchase, you agree to the terms outlined in that policy.

7. Intellectual Property

All content on this website, including images, logos, text, and designs, is the property of Softmerch and is protected by intellectual property laws.

You may not reproduce, duplicate, copy, sell, or exploit any portion of the service without express written permission.

8. User Conduct

You agree not to:

• Transmit viruses or malicious code

• Attempt to gain unauthorized access to our systems

• Engage in any activity that disrupts or interferes with our services

9. Third-Party Services

We may provide access to third-party tools or services. We are not responsible for the content, accuracy, or practices of third-party websites.

Use of such services is at your own risk.

10. Limitation of Liability

To the fullest extent permitted by law, Softmerch shall not be liable for any direct, indirect, incidental, or consequential damages resulting from your use of our services or products.

11. Indemnification

You agree to indemnify and hold harmless Softmerch and its affiliates from any claims, damages, or expenses arising from your violation of these Terms.

12. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with applicable international laws and regulations.

13. Changes to Terms

We reserve the right to update, modify, or replace any part of these Terms at any time. Changes will take effect immediately upon posting on the website.

14. Contact Information

For any questions regarding these Terms of Service, please contact us at:

📧 mail@shejoybo.com