Shipping policy

Order Processing

• Orders are processed within 1–2 business days (excluding holidays and weekends)

• You will receive a confirmation email with tracking information

Shipping Methods & Delivery Times

• Standard Shipping: 5–15 business days (varies by location)

• Expedited Shipping: 2–5 business days

International Shipping

• Duties, taxes, and customs fees are the responsibility of the buyer

• Delivery times may vary due to customs processing

Lost or Damaged Items

Please contact mail@shejoybo.com if your package is lost or damaged. We will assist with replacement or refund.